There may be times when employees are experiencing difficulties in the workplace. Early intervention can be the best way to avoid protracted grievance processes, which divert staff and management resources inevitably away from providing services.

They often do not end up being satisfactorily resolved for any of the parties. Bringing in an independent mediator can help to allay concerns about impartiality. It encourages the parties to speak openly about the issues and find a way forward.

What does AdinaMay offer? Encourage deadlocked parties to consider options in which they can move forward to resolve an existing dispute or conflict:

• A safe confidential environment for both parties to hear each other’s views
• Facilitate the disputants to find common ground from their shared agendas
• A way for individuals to maintain a working relationship
• A plan of how to handle any future conflict

Jacqui’s background is in Human Resources. She has over 10 years experience of Human Resources including the public and voluntary sector. In the last few years, she has provided advice and support for all parties in workplace disputes. In the earlier part of her career, she worked in adult careers advice and guidance.

She has trained in Mediation, Solution Focussed Counselling, as well as Coaching techniques. She is passionate about improving communication in the workplace and resolving disputes.